Help Center

How can we help?

Answers to the most common questions about Juubli.

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Getting Started
How do I connect my Gmail?
Click “Start free” on the homepage and sign in with your Google account. Juubli will ask for read-only Gmail access — approve it and your dashboard will populate within seconds.
Can I connect multiple inboxes?
Juubli Plus supports multiple connected inboxes. The free plan supports one Gmail account.
What email providers do you support?
Juubli currently supports Gmail. Outlook / Microsoft 365 support is on our roadmap.
Does Juubli work on mobile?
Juubli is a web app that works in any modern mobile browser. A dedicated iOS and Android app is planned.
Tracking Applications
How does Juubli detect job applications automatically?
Juubli scans your inbox for emails that match job-application patterns — confirmation emails, recruiter messages, interview invites, offer letters, and rejections — and groups them into a single timeline per application.
What if an application isn't detected?
You can add any application manually from your dashboard. Juubli will also continue scanning and may retroactively link future emails to that application.
Can I edit or correct an application's status?
Yes. You can manually override any automatically-detected status, add notes, set reminders, and archive applications you're no longer pursuing.
How far back does Juubli scan?
On first connect, Juubli scans the past 90 days of inbox history. Juubli Plus extends this to 12 months.
Privacy & Data
Can Juubli send, delete, or modify my email?
No. Juubli only requests read-only Gmail access. It cannot send emails, delete messages, or make any changes to your inbox.
How do I disconnect Gmail?
Go to Settings → Connected accounts → Disconnect. You can also revoke access directly in your Google Account permissions page at myaccount.google.com/permissions.
How do I delete my account and data?
Email privacy@juubli.com and we'll process your deletion request within 30 days.
Does Juubli sell my data?
Never. We do not sell your data or use Gmail-derived content for advertising.
Billing & Plans
What's included in the free plan?
The free plan lets you track up to 25 active applications across one inbox, with full access to the status timeline, follow-up nudges, and weekly insight summaries.
What does Juubli Plus add?
Juubli Plus adds unlimited applications, multiple inbox connections, 12-month inbox history, advanced analytics, and priority support.
How do I cancel my subscription?
You can cancel anytime from Settings → Billing. Your Plus access continues until the end of the current billing period.
Is there a student or job-seeker discount?
Reach out to support@juubli.com — we offer discounts for active job seekers on a case-by-case basis.

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